Privacy policy
Last updated: August 2026
At Aussiemel, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order.
1. Privacy
This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect:
- your name;
- billing and delivery address;
- email address;
- telephone number (if provided);
- order details;
- payment information (processed securely through payment providers);
- IP address;
- browser and device information;
- website usage information;
- cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- process orders;
- provide delivery updates;
- respond to enquiries;
- process returns and refunds;
- improve our website and services;
- prevent fraud;
- comply with legal obligations.
Where you have provided consent, we may also send marketing communications.
4. Sharing Information
We may share your information with:
- payment providers;
- courier companies;
- technology providers;
- marketing and analytics providers;
- government authorities where legally required.
We do not sell your personal information.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
Although we take appropriate precautions, no electronic transmission or storage system is completely secure.
6. Cookies
Our website uses cookies to improve functionality, analyse traffic, and personalise your experience.
Non-essential cookies are only used with your consent.
7. Your Rights
You may request access to, correction of, or deletion of your personal information where permitted by law.
To make a privacy request, please contact us using the details below.
8. Changes to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Email: info@aussiemel.com
Aussiemel provides customer support exclusively via email and does not offer telephone support.
Business Address:
68 La Perouse St
Griffith
Canberra ACT 2603
Australia